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The future of exceptional personalised CX: Unveiling leading solutions for...
In today’s digital age, exceptional customer experience (CX) is the cornerstone of brand identity, and the future of CX is personalised, integrated, and AI-driven. Yet there’s a delicate balance...
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China’s journey towards a digitally advanced 2024: In conversation with...
Companies worldwide strive to meet the escalating demands of a digitally driven era. This dynamic is particularly prominent in China, where technological advancements and innovation are at the...
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Why CCM has emerged as a modern concoction of digital experience,...
Last June, a study from PwC found that 39 per cent of Asia Pacific workers believe their organisation will not survive beyond the next decade if they continue on their current path. Raymund Chao, the...
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Keeping stock of your stock: How to build a resilient supply chain in 2024
Supply chains have suffered for the past few months due to the attacks on commercial shipping lanes in the Red Sea. The resulting shipping delays and price hikes led global trade to drop by 1.3 percent...
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Five ways a comprehensive Business Spend Management platform can unlock...
Since 2020, businesses have placed more emphasis on their digital transformations. The pandemic changed how leaders need to run things, for example, by compelling them to adapt quickly to remote work,...
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Apple adds PQ3 protocol into iMessage
Apple is upgrading its iMessage platform to enhance protection against imminent encryption-breaking technologies. iMessage now achieves Level 3 security using the new PQ3 protocol, providing robust...
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What is ‘people sustainability’ and why is it so important for HR teams in 2024?
What is ‘people sustainability’? Environmental sustainability is a top priority for business leaders worldwide due to the increasing severity of the climate crisis and associated regulations. However,...
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Transforming core banking systems: Incremental change vs ‘big bang’ approach
The importance of core banking systems at APAC banks Core banking systems serve as the backbone of financial operations and customer interactions for banks worldwide. They deliver loan management,...
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The view of APAC data centers in 2024: Trends, challenges, and EdgeConneX’s...
The Asia-Pacific data center landscape is on the brink of a monumental transformation, poised to attract an estimated USD $100 billion in investments within the next half-decade, to bolster a 3.6 GW of...
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Insurance everywhere all at once: the digital transformation of the APAC...
Insurance has never been a stagnant industry, however the current era is proving to be one of unprecedented change. With the rise of digitalization, changing customer expectations, and the emergence of...
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Local businesses, global lessons for the APAC
Asian businesses are at an advantage over tech giants. Local protectionism and unsuitable offerings from the West. Localised knowledge and specific offerings are key. As technology companies expand...
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PETRONAS BeDigital Bootcamp series 2024 closes
Malaysia training Bootcamp series ends. PETRONAS, Tata and Microsoft herald BeDigital Bootcamp’s success. Graduates given unique opportunities. The tenth BeDigital Bootcamp has drawn the series to a...
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MDEC Founders Center of Excellence (FOX) Unlocks Growth in Fuelling...
In today’s ever-evolving tech industry, the demand for funding has never been more critical. As innovation advances and businesses expand, tech companies are constantly seeking substantial funding to...
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ByteDance sets sights on European AI expansion with a new R&D centre
ByteDance prepares to establish an AI R&D centre in Europe. Move follows ByteDance’s $2.13 billion investment in a Malaysian AI centre, Lark model, and Coze platform. ByteDance, the tech giant...
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Can technology help Southeast Asia’s farmers tackle climate change?
Digital agritech holds promise for climate action and gender equality. Adoption remains low, with only six percent of farmers using digital tools. Agriculture is both a driver of and vulnerable to...
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Natural language programming: The code revolution
Tech giants are betting big on natural language programming. 41% of code on GitHub produced with AI. Language-based coding promises accessibility, but a complement not a replacement traditional...
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IBM’s quantum leap: From traditional infrastructure to 433-qubit computing
Quantum computing infrastructure has emerged as the next frontier in IBM’s technological offering, one that marks a shift from traditional computing. During a recent TechEX presentation, IBM...
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China’s digital infrastructure gets $54.5B blockchain overhaul
China announces infrastructure transformation using blockchain, investing US$54.5 billion through 2029. Nationwide initiative to create integrated data network linking public and private sectors....
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Huawei: Revenue growth defies US tech restrictions with 22% surge in 2024
Huawei’s revenue hit $118.3 billion in 2024, a 22% year-over-year increase amid US sanctions. Consumer business and smart car solutions drive impressive performance. Profit margins show pressure from...
View ArticleDigitisation for better experiences: Satisfying demand, not selling dreams
For over two decades, organisations in the APAC region have digitised, with technology investment growing at faster rates than in the West. Asian companies aren’t struggling with digitisation per se....
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